This page explains how okloadexpress handles personal information for the Okload Express Driver Partner application. Please read it carefully.
This Privacy Policy applies to the Okload Express Driver Partner mobile application used by delivery partners / drivers (“you”). It describes how okloadexpress collects, uses, shares, and protects information when you onboard, accept trips, navigate, and receive payouts.
By registering or using the Driver Partner app, you agree to this Policy. If you do not agree, do not use the app.
To enable partner onboarding, trip fulfillment, safety, and settlements, we may collect:
We use partner information to:
When you are online or fulfilling a trip, we collect precise GPS / live location to show your position to the platform and, where needed, to the customer for ETA and tracking. Location may continue in the background while a trip is active if you grant background location permission. You can go offline to stop receiving new jobs; location collection for active trips may continue until the trip is completed or cancelled per operational rules.
We may share limited information with:
We do not sell your personal information.
We apply access controls, encrypted transport, and operational safeguards to protect KYC documents, bank/UPI details, and location data. Access to sensitive partner records is limited to authorized staff and systems. You are responsible for keeping your app login secure.
We retain partner profile, trip, wallet, commission, and compliance records for as long as you remain a partner and thereafter as required for accounting, tax, dispute resolution, fraud prevention, and legal compliance. KYC and verification documents may be retained for regulatory and safety reasons.
Subject to applicable law, you may request access, correction, or deletion of personal data, and raise privacy concerns with our support team. Some records (for example settlements and compliance logs) may be retained even after account closure where legally required.
To delete your Driver Partner account, contact support@cscodetech.com from your registered email/phone or use in-app account controls where available. We may require identity verification and clearance of outstanding dues/commission before completing deletion. After approval, we delete or anonymize personal data that is no longer required.
Navigation, distance, and map rendering use Google Maps Platform. Location and route-related data may be processed by Google under its terms and privacy policy when you use map features.
Firebase supports app backend services, messaging infrastructure, analytics, and crash reporting used to operate the Driver Partner app reliably.
OneSignal may be used to deliver push notifications for job offers, trip updates, and account alerts. Device push tokens and notification metadata may be processed for delivery.
We may send OTPs, onboarding, or operational messages via WhatsApp to your registered phone number where this channel is enabled.
Wallet recharges and related payments may be processed through Razorpay (or another configured gateway). We store payment references and status needed for wallet credit and support—not full card secrets.
Payout and recharge flows use secure APIs and payment partners. Bank and UPI details are used only for settlements and related compliance. Protect your device and never share OTPs or passwords.
The Driver Partner app uses local storage and SDKs. Related websites (including this page) may use essential cookies for security and preferences.
The Driver Partner app is for adults authorized to drive and contract as delivery partners. We do not knowingly onboard minors.
Third-party services include Google Maps, Firebase, OneSignal, WhatsApp messaging providers, and Razorpay/payment gateways. Their handling of data is also governed by their own policies.
We may process and retain partner information to comply with transport, labour, tax, KYC, and law-enforcement requirements applicable in your operating region, and to respond to lawful requests from authorities.
We may update this Policy periodically. The Last Updated / Effective Date will be revised accordingly. Continued use of the Driver Partner app after changes means you accept the updated Policy where permitted by law.
For privacy requests, KYC questions, or account deletion for Okload Express Driver Partner:
okloadexpress
